PLEASE READ THESE TERMS OF USE AND PRIVACY POLICIES CAREFULLY By using this site, you agree to these Terms of Use, as well as the Privacy Policies contained herein (collectively referred to as the "Terms of Use"). IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MAY NOT USE THIS SITE. RESTRICTIONS ON USE OF MATERIALS This site is owned and operated by PacifiCare Health Systems, Inc. (referred to as "PacifiCare" herein). Any activity on this site is subject to monitoring by PacifiCare at any time. Anyone who uses this site consents to such monitoring and agrees that, except as otherwise provided herein, PacifiCare may use the results of such monitoring without limitation. No materials from any website owned, operated, licensed or controlled by PacifiCare or any of its subsidiary or affiliated companies (including, without limitation, pacificare.com, phs.com, securehorizons.com, prescriptionsolutions.com and rxsol.com) (the "PacifiCare Material"), may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of PacifiCare. However, you may download one copy of the PacifiCare Material on any single computer for your personal, non-commercial home use only, provided you do not remove or modify any copyright, service mark or other proprietary notices. Modification of the PacifiCare Material or use of the PacifiCare Material for any other purpose is a violation of PacifiCare's copyright, service mark, or other proprietary rights. Another condition of your use of this website is that you may not restrict or inhibit any other user from using this website. LIMITATIONS OF LIABILITY Under no circumstances, including, but not limited to, negligence, shall PacifiCare or any of its subsidiary or affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the PacifiCare Material. You specifically acknowledge and agree that PacifiCare is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any of the PacifiCare Material, or with any of PacifiCare's terms and conditions, your sole and exclusive remedy is to discontinue using this site. ONLINE PRIVACY PacifiCare is respectful of the privacy concerns of all visitors to its sites. As a general policy, no personal information is automatically collected from visitors to its sites. However, certain non-personal visitor information is recorded by the standard operation of PacifiCare's servers. This information is primarily used to provide an enhanced on-line experience for the visitor. Information tracked includes the type of browser being used by the visitor (e.g., Netscape, Internet Explorer), the type of operating system (e.g., Macintosh, Windows) being used by the visitor and the domain name of the visitor's Internet service provider (e.g., America On-line, Netcom). By having this information, PacifiCare is able to optimize its web pages automatically for each particular visitor. Other uses of this information include tracking the number of visitors to the sites (but visitors are tracked only in an aggregate and non-personallyidentifiable form). E-mail addresses and other personally identifiable data about visitors to this site are known to PacifiCare only when voluntarily submitted by the visitor. Personally identifiable information that may be collected as a result of a visitor voluntarily providing feedback or subscribing to newsletters is retained by PacifiCare and not sold or otherwise transferred outside of PacifiCare, its subsidiary or affiliated companies . This information is used to better understand visitors' use of our sites and to support transactions made on the sites.Personally identifiable information collected from visitors may be provided in an aggregate form to other parties within the PacifiCare family for marketing, advertising or other uses. PacifiCare sometimes uses e-mail addresses and other personally identifiable information to contact visitors who communicate with us. For example, PacifiCare directs e-mail reports regarding new updates to the website to visitors who request such information. USE OF COOKIES What are cookies? Cookies are pieces of information that a website transfers to an individual's computer for record-keeping purposes. Cookies make web surfing easier. The use of cookies is a standard industry practice that is used by many major Internet websites. By showing how and when visitors to a website use it, cookies help us see which areas are popular and which are not. Many improvements and updates to a website are based on information that is most easily tracked with cookies. EXAMPLES OF HOW PACIFICARE USES COOKIES A cookie lets the PacifiCare's computers remember that you've registered, which allows PacifiCare to speed up your future activities at PacifiCare sites. Similarly, PacifiCare uses temporary cookies to help you navigate through some of the database driven areas of PacifiCare sites. Once you leave the website, these cookies will expire. If you decline to use cookies, you may have difficulty navigating through some parts of the website. HOW PACIFICARE DOES NOT USE COOKIES PacifiCare never uses cookies to retrieve information from your computer that was not originally sent in a cookie. Except as described below, PacifiCare does not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. PacifiCare does not use cookies to identify specific individuals, except in such cases as private subscriber areas of the website.You may occasionally get cookies from advertisers on the PacifiCare sites. PacifiCare does not control these cookies, and these cookies are not subject to PacifiCare's policies. The use of advertising cookies sent by unrelated parties is standard in the Internet industry.Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function properly if you do so.PacifiCare reserves the right, at PacifiCare's discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. Your continued use of a PacifiCare website following the posting of changes to these Terms of Use will mean that you accept those changes. You can send e-mail to PacifiCare with any questions or concerns to webmaster@phs.com. YOUR E-MAIL We welcome your comments or questions about our website and have provided e-mail boxes for that purpose. We may share your comments and questions with our customer service representatives and those employees, contractors and/or agents most capable of addressing your questions and concerns. After your message has been received, it may be discarded or archived, depending on the nature of the communication.Your email, like most (if not all) non-encrypted internet e-mail communications, may be accessed and viewed by unauthorized individuals without your knowledge and permission while in transit to us. Unless otherwise noted, the e-mail functionality on our site does not provide a secure and confidential means of communication. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider to be sensitive, confidential or private. If you wish, you may contact us by non-cellular telephone at the number provided at various locations on our site or, in the case of health plan members, at the PacifiCare Customer Service Department toll free number that appears on your identification card.There are some locations on our site where we have made special provisions for a more secure environment in which we can exchange information with you. Depending upon the browser you are using, you may be able to determine when a secure communication link has been established. For example, Microsoft Internet Explorer displays a padlock icon near the lower right hand corner of the screen when internet encryption is active. You may consult your browser's "Help" function for more information regarding secure encrypted internet communications. NOT A SUBSTITUTE FOR PROFESSIONAL HEALTH CARE OR ADVICE The information contained in this site is general in nature and is intended for educational purposes only. It is not a substitute for the advice of health care professionals. If you have specific health care needs, or for complete health information, please see a doctor or other health care provider. JURISDICTION Except as described otherwise, all materials in the PacifiCare sites are made available only to provide information about PacifiCare. PacifiCare controls and operates this site from its headquarters in Cypress, California, United States of America and makes no representation that these materials are appropriate or available for use in other locations. If you use this site from other locations you are responsible for compliance with applicable local laws. DISCLAIMER PACIFICARE MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY OF THE CONTENT ON THIS SITE AND PACIFICARE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT ON THE SITE.THE PACIFICARE MATERIAL IS PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW. FURTHER, PACIFICARE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE PACIFICARE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. PACIFICARE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF, OR THE RESULTS OF THE USE OF, THE PACIFICARE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE. IN NO EVENT SHALL PACIFICARE BE RESPONSIBLE FOR PROVIDING OR PAYING THE COST OF ANY MAINTENANCE, REPAIRS OR CORRECTIONS TO YOUR COMPUTER HARDWARE, SOFTWARE OR SYSTerms.PACIFICARE HAS PROVIDED LINKS AND POINTERS TO INTERNET SITES MAINTAINED BY THIRD PARTIES ("THIRD PARTY SITES") AND MAY FROM TIME TO TIME PROVIDE THIRD PARTY MATERIALS ON THIS SITE. NEITHER PACIFICARE NOR ITS SUBSIDIARY OR AFFILIATED COMPANIES OPERATE OR CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES ON THESE THIRD PARTY SITES. THE THIRD PARTY MATERIALS ON THIS SITE AND THE THIRD PARTY SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PACIFICARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY. FITNESS, AND NON-INFRINGEMENT. PACIFICARE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF, OR THE RESULTS OF THE USE OF, THE THIRD PARTY MATERIALS ON THE THIRD PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE. IN NO EVENT SHALL PACIFICARE BE RESPONSIBLE FOR PROVIDING OR PAYING THE COST OF ANY MAINTENANCE, REPAIRS OR CORRECTIONS TO YOUR COMPUTER HARDWARE, SOFTWARE OR SYSTerms.PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES. SERVICE MARK AND TRADEMARK INFORMATION The following service marks and trademarks used herein are owned by PacifiCare or its affiliates: ABOUT YOU. WITH YOU. FOR YOU; A SOLUTION FOR CAREGIVERS; COVANTAGE; HEALTHBEAT; HEALTHY RENEWAL PASS; HELPING YOU NAVIGATE LIFE'S CHALLENGES; HORIZONS; HR EXPRESS; LIFE STRATEGIES; MEDeMORPHUS; MEDeMORPHUS HEALTHCARE SOLUTIONS; PACIFICARE; PACIFICARE BEHAVIORAL HEALTH SIGNATUREVALUE ; PACIFICARE EXPRESS REFERRALS; PACIFICARE.COM; PACIFICARE SIGNATUREALTERNATIVES; PACIFICARE SIGNATUREEXPRESS; PACIFICARE SIGNATUREFREEDOM; PACIFICARE SIGNATUREINDEPENDENCE; PACIFICARE SIGNATUREOPTIONS; PACIFICARE SIGNATUREPASS; PACIFICARE SIGNATUREPOS; PACIFICARE SIGNATUREVALUE; PAL; PHARMACY BENEFIT INSIDER; PRESCRIBING FOCUS; PRESCRIPTION SOLUTIONS; QUALITY INDEX; REAL WORLD PROSPECTIVE OUTCOMES RESEARCH; RXNEWS; RX PRESCRIPTION SOLUTIONS; RX SOLUTIONS BY PRESCRIPTION SOLUTIONS; RXSOLUTIONS; SECURE HORIZONS; SENIOR BUDDY; SENIORFIT; MORE THAN OUR NAME, IT'S OUR GOAL; TAKING CHARGE OF DEPRESSION; TAKING CHARGE OF DIABETES; TAKING CHARGE OF YOUR HEALTH; TAKING CHARGE OF YOUR HEART HEALTH; WE'RE LISTENING; WOMEN'S HEALTH SOLUTIONS.