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Guest FAQs |
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Q:
Does it matter what immigration status I have
when I purchase health care insurance?
A: If you would like to purchase an individual health
insurance plan, you will be required to have a social
security number. But it does not matter what visa you
have, you have a green card or not, or if you are a U.S.
citizen or not.
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Q:
Why do people buy health care insurance?
A: In general, people buy health care insurance for peace
of mind. American health care system is unlike that in
Taiwan, Hong Kong, or Mainland China. In the U.S., without
insurance, out-of-pocket health care cost can be very
expensive. Injuries and illnesses are hard to predict.
Therefore, people who have kids, elders, and women at
pregnancy age in their families usually buy health care
insurance to assure health care for family members. People
who have houses and savings usually buy health care insurance
to avoid losing their property for high-priced medical
bills. Healthy people who do not have properties or families
buy heath care insurance for uncertainties.
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Q:
What kind of company is PacifiCare?
A: PacifiCare is a Fortune 200 company, one of the biggest
HMOs in the US. It is a pioneer in designing and developing
Self Directed Health Plan, provider Quality Index, and
provider directory in Chinese. It was awarded as one of
the year 2004 top ten Asian-friendly companies by Asian
Enterprise.
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Q: What
is special about PacifiCare’s Chinese services?
A: In addition to adding Chinese to application forms
and providing customer services in Chinese and Cantonese,
PacifiCare designed and developed an online provider directory
in Chinese. As a PacifiCare member, you will have access
to over 80 percent of the providers with the most popular
IPAs in Chinese areas. Moreover, we have a dedicated Chinese
Web site that gives you access to needed information through
a nurse line with Chinese interpretation service upon
request at no additional cost, 24 hours a day, seven days
a week. Noticing the importance of alternative medicine
to Chinese members, PacifiCare HMOs cover acupuncture.
Our alternative medicine rider for SDHP is under development.
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Q:
What health promotion/disease prevention programs does
PacifiCare provide?
PacifiCare is aware of Asian-specific health problems.
To help members during pregnancy and raising children,
PacifiCare provides a Pregnancy to Preschool program to
our members. A Stop Smoking program is available to those
who are determined to change their lifestyle to a healthier
one. As a member, you will also have access to other value
added programs, at no additional premium cost, such as
PacifiCare Women’s Health Solutions, PacifiCare
HealthCredits and VirtualHealthClub.
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Q: What
products can I get from PacifiCare?
A: PacifiCare provides a wide range of products including
HMO, PPO, SDHP, POS and ASO. Depending on your needs,
you may choose different types of products for yourself
and your family. Please contact a sales representative
for more detailed information.
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Health plan products and services are offered
by PacifiCare of California and PacifiCare Behavioral Health
of California, Inc. |
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Indemnity insurance products (including PPO
products) offered in California are underwritten by PacifiCare
Life and Health Insurance Company. |
| Other products and services are offered by PacifiCare
Health Plan Administrators, Inc., RxSolutions, Inc., and PacifiCare
Behavioral Health, Inc. |
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PacifiCare® is a federally registered
trademark of PacifiCare Life and Health Insurance Company. |
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