Ready to start? Click on the following:

1. Introduction
2. Getting Started
3. Living Smoke Free
4. Staying Smoke Free
5. Through the Ups & Downs
6. Eating Well & Looking Good
7. You Can Do Anything - Being Active

PacifiCare Weight & Fitness Management

(Subject to participation)

Part of staying healthy is reducing stress, watching your weight and engaging in exercise. Through PacifiCare Perks^SM, you have access to discounts on:

• Fitness Club Memberships
• Dietmate^® Weight Loss Aid
• SpaWish Gift Certificate and more
• Weight Watchers^® Programs

To Get Started:

• Go to www.pacificare.com
• Enter PacifiCare Member ID and Password (or click the "Register" link if you have never logged in before)
• Scroll over the "Health Programs" tab
• Click VirtualHealthClub
• Click Yes and enter the VirtualHealthClub
• Set up your customized fitness and nutrition plans

You can collect credits for participating in/completing PacifiCare's health programs. PacifiCare HealthCredits will conduct quarterly drawings to qualified enrollees. Credits can also be used for savings on selected consumer goods and services. Collect credits for the following programs:

• PacifiCare VirtualHealthClub^SM
• Health Risk Assessment
• Rx/OTC Mail Order Pharmacy
• Smoking Cessation Programs
• PacifiCare Weight & Fitness (featuring Weight Watchers^®) 4 Steps to success.
• Taking Charge of Your Heart Health^® Program
• Taking Charge of Diabetes^®
• Taking Charge of Asthma^®
• Menopause: Understanding Your Options
• Pregnancy to Preschool
• Personal (Family) Health Record
• Heart Disease Management Programs
• Cancer Disease Management Program
• End Stage Renal Disease Management Program

24-Hour Nurse Line⁴

Baby is having a fever. Should you take the baby to a doctor immediately or give baby a pill first? What pill should you give baby? The elder just had a stroke. How should you deal with the situation? Oftentimes, when you and your family members do not feel well but do not know what you should do about that, a 24-hour hotline that gives you professional advice will help tremendously. PacifiCare's free nurse line opens 24 hours a day, 7 days a week. Licensed nurses will be able to address your questions and needs whenever you need.

To better serve Chinese members, PacifiCare's 24-hour nurse line provides real time Chinese translation service through a telecommunication translation agency. This Chinese translation service is at no additional cost. To use PacifiCare's 24-hour nurse line, please call 1-866-747-4325. Should you need Chinese translation service, please tell the nurse on line and the nurse will arrange that translation service for you.

Tips when use nurse line:

1. If you can understand instructions in English, please follow the instructions once your call is connected.
2. If you feel difficult understanding English instructions, please wait on line until a live nurse speaks to you. Please note most nurses on this line do not speak Chinese. To use Chinese translation service, please mention the word "Chinese" in English.

1. Special arrangements are only for PacifiCare enrollees whose plan benefits do not include products/services described or whose PacifiCare plan benefits covering these products/services have reached the allowable maximum. Vendor participation and actual, usual and customary charges may vary, exclude certain iTerms or require additional charges. PacifiCare does not endorse or guarantee products noted.
2. Program varies by state; components may change. Women's Health Solutions^SM programs and services available to enrollees only.
3. PacifiCare HealthCredits^SM is offered by PacifiCare Health Plan Administrators, Inc. Programs subject to availability by state; components may change. HealthCredits^SM is available to PacifiCare members. Physicians must direct enrollment in Disease Management programs; other requirements may apply.
4. The 24-Hour Health Information Program's intent is to provide general information regarding common health questions or conditions. If you have a specific question relating to a condition or medical course of treatment for yourself or others, please consult your physician. If you believe you need emergency services, call 911, or its local equivalent, or go to the nearest medical facility for treatment.