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Customer Service
Office Hours: M-F 7:00 a.m. to 9:00 p.m.
HMO 1-800-624-8822 1-800-442-8833 (TDHI)
SDHP 1-866-867-0700 1-866-867-0701 (TDHI)

 
  SDHP Medical Pre-authorization

1-866-863-9776
 
  Stop Smoking ProgramSM
1-800-292-2336
1-877-777-6534 (TDHI)
 
  Mailing Addresses
PacifiCare SignatureValueSM (HMO):
PacifiCare of California
P.O. Box 6006
Cypress, CA 90630
 
  PacifiCare SignatureSignatureFreedomSM (SDHP):
PacifiCare of California
P.O. Box 69312
Harrisburg, PA 17106-9312
 
 
 
Health plan products and services are offered by PacifiCare of California and PacifiCare Behavioral Health of California, Inc.
Indemnity insurance products (including PPO products) offered in California are underwritten by PacifiCare Life and Health Insurance Company.
Other products and services are offered by PacifiCare Health Plan Administrators, Inc., RxSolutions, Inc., and PacifiCare Behavioral Health, Inc.
PacifiCare® is a federally registered trademark of PacifiCare Life and Health Insurance Company.
 
 
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